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Patient Online Access Forms
This is exclusively for patients and legal guardians with legal paperwork requesting a copy of their medical records
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Pro Submission Portal
This option is for healthcare providers, attorneys or if you are requesting the medical records of someone other than yourself and are not the legal guardian.
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Disability / FMLA (Patients)
This is exclusively for patients and legal guardians with legal paperwork to submit their FMLA or Disability form to Sharecare for completion
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Disability / FMLA Pro Submission
This is for disability companies or employers to submit their FMLA or Disability form to Sharecare for completion
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Release of Health Information
If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.
Submit Your FMLA/Disability Forms Easily
FAQ
When will my online medical record request be ready?
Your records will be ready in 3-5 business days from the receipt of your electronic request.
When will my FMLA/Disability Form be completed?
Once submitted, we will contact you within 24-48 business hours for payment. Once payment is received, the form is completed and delivered within 5-7 business days.
How do I check the status of my request?
Go to https://recordstatus.sharecare.com
How do I pay for my records and/or radiology images?
Go to: https://payonline.hds.sharecare.com/
How do I contact Customer Service?
Medical Record Requests – (858) 244-1811
FMLA/Disability Form Completion – (866) 273-4039
Or
Contact Support for live chat: https://hds.sharecare.com/contact-us/