For Patients · University Urology, PC
What to Bring to Your Appointment
Having the right information and records at your first visit allows us to complete your evaluation and build a plan without delays. Here is everything you need to bring.
Required at Check-In
Required Items
Please have these ready when you arrive. Missing any of these may delay registration or your visit.
Photo ID
A government-issued photo ID (driver’s license, passport, or state ID) is required for registration and identity verification at every visit.
Insurance Card
Bring your current insurance card for each plan you would like us to bill. If your coverage has changed recently, let our staff know at check-in so we can update your file before the visit.
Medication List & Medical History
Bring a current list of all medications you take, including over-the-counter medicines and supplements, along with any major medical conditions, prior surgeries, and known allergies. A printed medication list from your pharmacy or primary care provider works well.
Co-Pay & Payment Method
Your co-pay is due at the time of service. This is a requirement of your insurance plan, not a practice policy — and we are contractually obligated to collect it at each visit. Please be prepared to pay your co-pay by cash, check, or credit card when you check in. If your co-pay is not collected at the time of your visit, your appointment may need to be rescheduled. If you are unsure what your co-pay amount is, please contact your insurance company before your appointment.
Prior Records & Imaging
Prior Records & Imaging
This is often the most important category for a productive first visit. Arriving without your imaging or prior records can significantly limit what we are able to do at your appointment.
Imaging Discs — Please Read Before Your Appointment
If your CT, MRI, ultrasound, or X-ray was performed outside of the University of Tennessee system, please bring the physical disc with the actual images to your appointment. This can usually be obtained by contacting the radiology department or imaging facility where your study was done — most will provide a disc at no charge.
A written report alone is not sufficient. If we do not have access to the actual images, your evaluation may be limited and in some cases your appointment may need to be rescheduled. Please arrange to pick up your disc before your visit.
Imaging to Bring
- CT scan disc (abdomen, pelvis, urogram, or other)
- MRI disc (prostate, kidney, pelvis, or other)
- Ultrasound disc or report (renal, scrotal, bladder)
- X-ray disc or images if relevant to your condition
- PSMA PET or other nuclear medicine imaging
Records & Reports to Bring
- Prior urology records and office visit notes
- Pathology reports (biopsy, surgical specimens)
- Operative reports from prior urologic procedures
- Oncology or radiation oncology treatment summaries
- Outside lab results relevant to your condition
Send Records Before Your Visit — Not the Day Of
Files sent through the Klara web portal are imported directly into your chart. Your provider will have everything reviewed before you walk in. If you arrive with a large stack of paper records at your appointment, your visit may need to be shortened and a follow-up scheduled to complete your evaluation.
Note on imaging: Electronic records and documents can be sent via Klara. Imaging discs (CT, MRI, ultrasound) must be brought physically — they cannot be uploaded through Klara.
Additional Information
Pharmacy & Provider Information
Having this information on hand allows us to send prescriptions and coordinate your care without phone tag after the visit.
Preferred Pharmacy
The name and location (or phone number) of the pharmacy where you fill prescriptions. This allows us to send any prescriptions electronically during or after your visit.
Referring Physician & Primary Care Provider
The name of the doctor who referred you to us and the name of your primary care provider. We send visit notes back to your referring provider and PCP after your appointment — having their information ensures they receive timely updates on your care.
Other Physicians Who Should Receive Records
If you see other specialists — medical oncologists, radiation oncologists, cardiologists, or others — let us know their names and practices. We are happy to share your visit notes and test results with your entire care team.
Have a procedure scheduled?
If you have an in-office procedure at your visit or upcoming, review the preparation instructions beforehand. Each procedure page covers what medications to hold, fasting requirements, driver needs, and what to expect during recovery. View all procedure instructions →
Not sure if you have everything? Contact us before your appointment and we’ll walk you through what you need.